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Terms of Service

Effective date: July 10, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at elevatetechnologies.io (the "Site") and any professional services provided by Elevate Technologies, a DBA of Elevate TradeWorks LLC ("Elevate Technologies", "Elevate", "we", "us", or "our"), including software engineering, cloud infrastructure, artificial intelligence, data, and technology consulting services (collectively, the "Services"). By accessing the Site or engaging us for Services, you agree to be bound by these Terms.

1. Eligibility

The Site and Services are intended for business use by individuals who are at least 18 years old and, when acting on behalf of an organization, have authority to bind that organization to these Terms. If you do not meet these requirements, you may not use the Site or engage us.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You will not: (a) violate any applicable law or regulation; (b) attempt to gain unauthorized access to the Site, related systems, or other users' data; (c) interfere with or disrupt the integrity or performance of the Site; (d) probe, scan, or test the vulnerability of any system without authorization; (e) upload viruses or malicious code; (f) scrape, harvest, or otherwise collect information from the Site by automated means without our prior written consent; or (g) use the Site to send unsolicited communications or infringe the rights of any third party.

3. Professional Services

Any Services we deliver — including custom software development, cloud architecture and migrations, AI/ML solutions, data engineering, security reviews, staff augmentation, and advisory work — are governed by a separate written agreement between the parties, such as a Master Services Agreement ("MSA") and one or more Statements of Work ("SOWs"). In the event of a conflict between these Terms and an executed MSA or SOW, the MSA or SOW controls with respect to the applicable engagement.

Estimates, roadmaps, and proposals provided on the Site or during pre-sales conversations are non-binding until reduced to a signed SOW. Timelines and outcomes depend on inputs, access, and decisions provided by the client.

4. Fees and Payment

Fees for Services are set out in the applicable SOW or order form. Unless otherwise agreed, invoices are payable within fifteen (15) days of the invoice date in U.S. dollars. Late amounts accrue interest at 1.5% per month, or the maximum rate allowed by law, whichever is lower. Fees are exclusive of applicable taxes, which are the client's responsibility.

5. Intellectual Property

The Site and its content — including text, graphics, logos, the Elevate Technologies brand, source code, and design elements — are owned by or licensed to Elevate TradeWorks LLC and are protected by U.S. and international intellectual property laws. No portion of the Site may be reproduced, distributed, or modified without our prior written permission, other than standard browser caching and personal viewing.

Ownership of custom work product created under an engagement is governed by the applicable SOW. Unless otherwise agreed, we retain rights to our pre-existing materials, general knowledge, skills, and generic tools, libraries, and frameworks used to deliver the Services.

6. Client Responsibilities

To deliver Services effectively, clients agree to provide timely access to relevant personnel, systems, credentials, data, and decisions; to obtain any consents required for us to process data on their behalf; and to comply with applicable law. Clients are responsible for maintaining backups of their production systems and for the accuracy of information they provide.

7. Third-Party Services

Our Services frequently interoperate with third-party platforms (for example, cloud providers, model providers, SaaS tools, and open-source libraries). We are not responsible for the availability, terms, pricing, or performance of third-party services, and use of those services is subject to their respective terms.

8. Confidentiality

Each party may receive non-public information from the other that is designated as confidential or that reasonably should be understood to be confidential. Each party agrees to protect the other's confidential information using at least the same standard of care it uses for its own confidential information (and no less than a reasonable standard) and to use it only for purposes of the engagement.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Site or Services, you consent to that processing.

10. Disclaimers

THE SITE AND, EXCEPT AS EXPRESSLY STATED IN A SIGNED SOW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE OR RELIABLE.

AI and analytical outputs produced during engagements are probabilistic, may contain errors, and should be reviewed by qualified personnel before being relied upon for business-critical decisions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ELEVATE, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100). LIABILITY UNDER A SIGNED SOW IS GOVERNED BY THAT SOW.

12. Indemnification

You agree to indemnify, defend, and hold harmless Elevate, its affiliates, and their respective personnel from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Site in violation of these Terms or applicable law; (b) content or materials you provide to us; or (c) your infringement of any third-party right.

13. Term and Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Sections that by their nature should survive termination — including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles. The parties agree to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida for any dispute not subject to arbitration under a separately signed agreement.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective date" above. Your continued use of the Site after the updated Terms become effective constitutes acceptance of the changes.

16. Miscellaneous

These Terms constitute the entire agreement between you and Elevate regarding use of the Site and supersede prior understandings on that subject. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

Elevate Technologies (a DBA of Elevate TradeWorks LLC)
111 NE 1st St, 8th Floor
Miami, FL 33132, US
Email: hello@elevatetechnologies.io
Phone: +1 (786) 530-3288

This document is provided for general informational purposes and does not constitute legal advice. We recommend having qualified counsel review these Terms for your specific circumstances.